B2B Data Compliance & Privacy Standards
How Excelsior Research collects, verifies and protects B2B contact data, and the privacy laws our lead generation and email programmes follow.
Privacy Laws Our Programmes Follow
B2B campaigns reach people in many countries, so every programme is planned around the rules that apply to the contacts involved.
GDPR & UK GDPR
Business contact data is processed on a legitimate-interest or consent basis, with clear notice and the right to object, access or erase at any time.
CCPA / CPRA
California residents can ask what we hold, request deletion or opt out of the sale or sharing of their information through our privacy request desk.
CAN-SPAM
Every commercial email identifies the sender, includes a working unsubscribe link and is suppressed promptly when someone opts out.
CASL
Commercial electronic messages are not sent to contacts in Canada without the consent the law requires.
India DPDP Act
As a Pune-headquartered company, we handle personal data in line with India’s Digital Personal Data Protection Act, 2023.
Privacy request desk
Access, correction, deletion and do-not-sell requests can be made through the DSAR desk on our legal page or by email.
How We Handle B2B Contact Data
Sourcing
Professional contact details come from public business sources, research and content downloads where people chose to share their details.
Verification
Researchers check job title, company and business email, by phone where agreed, before a record is used.
Suppression
Opt-outs and deletion requests are added to a suppression list that applies to all future campaigns.
Re-verification
Records are re-checked regularly so job changes and outdated contacts are removed.
Client delivery
Leads are delivered only to the client who commissioned the campaign, through secure channels.
Security Practices
- Encrypted (HTTPS) connections for our website and data transfers
- Access to contact data limited to staff who need it for their work
- Confidentiality obligations for employees and service providers
- Custom research lists kept for the commissioning client only
- Privacy and data-handling training for research and campaign teams
- A named privacy contact for questions and data subject requests
Need our data processing terms or a security questionnaire answered? Contact our team or email business@excelsiorresearch.com.